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Welcome to the Topeka & Shawnee County Public Library

My Account : How to Place a Hold

The words requests and holds and reserves are interchangeable. When you place a request, your name is put on a list of people waiting for an item in the Library's collection. When the item becomes available for you, we notify you by telephone or email you to pick up the item, notify you and place the item on a bookmobile for you,  or mail the item to you.

Generally, you may place a hold on any item that checks out. Reference materials and many magazines and newspapers do not check out. Inside the Library, if an item is listed as checked in, ask for assistance in locating the item.

Outside the Library, you may reserve any item that allows holds. If you want an item with a checked in status as soon as possible, do not place it on hold. Call the Library during open hours and ask Library Staff locate the item. We will place the item at the Circulation Desk or on a Bookmobile for you to pickup.

There are several ways to request materials:

  • In person at the Library or on a Bookmobile. Library Staff will assist you. Please bring your library card.
  • By telephone. Call 580-4555. Library Staff will assist you. Have your library card ready.
  • Do it yourself online. Access the online catalog in the Library or over the Internet. Use your library barcode and PIN to login to My Account.

How to Place a Hold using the Online Catalog

  • Locate the item you want by searching the Online Catalog.
  • If the item is not currently available, click Request Item.
  • Use your library barcode and PIN to login.
  • Your barcode number is on the back of your library card. Your PIN is the last four digits of your phone number.
  • Choose how you would like to be notified when your requested item is available. The item will be mailed to you.  If you prefer to pick up the item at the library, type your telephone number in the Comments box.

Review

Normally, reserves or holds remain active for six months.

If you are going out of town for an extended period, you can suspend your holds until after you return.

Please update your personal information. Call 785-580-4424 to change name, address or telephone information.

To check the status of your requested items or to cancel a request, go to My Account. Click on the Hold Requests option. If you want to cancel a request, click in the checkbox to the left of the item you wish to cancel. Click on Cancel Request.

 

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Topeka and Shawnee County Public Library
1515 SW 10th Ave | Topeka, KS 66604-1374 | (785) 580-4400
www.tscpl.org

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